NetOne extends zero tariff model


Telecommunications giant NetOne has extended its zero-tariff transaction charges on its mobile money platform – OneMoney – to March 2020.

The bold move by NetOne rides on the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)’s abridged third quarter report for 2019, that saw One Money growing by 27% from 335,132 active mobile subscriptions to 428,529. The gain represented the overall growth in active mobile subscriptions and was solely attributed to One Money.  As a network, NetOne’s active mobile subscriptions grew by 10.6% from 2,752,458 to 3,042,930 signifying a total gain of 1.4% of the market share in Zimbabwe.

The adoption of mobile money has been continuously improving as a convenient alternative to making payments given the cash shortages the country is facing.  One Money boasts of a host of payment solutions, short-term loans (Tsaona), agent lines, merchant codes, cardless merchant purchases, biller codes and availability on the ZimSwitch platform (Zip-It), enhanced by a ZimSwitch enabled debit card. All the services are available through dialing *111#.

“I crossed over to NetOne and have never looked back. The service is amazing and the convenience is supported by friendly staff and a 24-hour call center. I am able to sell myself airtime at a 10% discount using One Money and now that they have extended the reduced charges, I can continue to save a little every time I transact.” said Mr. Albert Makurira of Harare. 

Contacted for comment NetOne Chief Executive Officer Mr. Lazarus Muchenje said:

“As NetOne, we have spent the year 2019 focusing on enhanced service provision through a stable quality network and a robust distribution channel, which includes 36 NetOne shops, 1000 franchise shops and over 5,000 Agents, who are equipped to register and activate all NetOne lines and OneMoney accounts. The improved accessibility of NetOne products and services, has resulted in a host of benefits for Zimbabweans, whilst promoting employment creation for all.

“To help usher in the year 2020, NetOne has extend the zero-tariff promotion on One Money, until March 2020, as a means of cushioning the transacting public to pay school fees, make payments, send and receive money.

“We will continue with our mission to transform and develop lives through communication solutions, as we complement government efforts towards Vision 2030 – an upper middle class economy.”

NetOne is on an aggressive trajectory and the year 2020 promises to be an exciting year as mobile players jostle for subscribers and market share. 


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Byron Adonis Mutingwende